#Smart utility solution professional#
Deepak has held several senior executive positions with Fortune 500 companies focused on Energy & Utilities, where during his tenure he developed new direct and in-direct market business solutions adding billions of dollars to those companies’ bottom line.īeing a seasoned professional and having a deep understanding of the Utilities sector, Deepak identified a major gap within utilities – this being the need to enhance the customer-utility relationship through deeper engagement. With an objective to create an energy and water sustainable future with the focus on effective Customer Engagement and Operational Efficiency through Mobile and cloud technologies, SUS Provides highly acclaimed unique products that differentiate them in the utility market with configurable solutions, best in class tools and analytical capabilities, fast and agile data management methodologies, prebuilt integration with utility backend systems and deliver pug-and-play experience.ĭeepak Garg, Founder, Chairman and CEO of Smart Utility Systems is responsible for the innovation, vision, strategy, and leadership of SUS, and has developed high-powered business and technology teams that have successfully developed SUS’ platforms addressing key challenges in the areas of Customer Outreach/Engagement, Energy Efficiency, Demand Response, Smart Grid Reliability, Work Efficiency, Field Mobility and Big Data as it relates to the utility sector. SMW® is an invaluable tool that helps employers reduce operational costs and achieve greater adherence to safety and environmental compliance requirements.
#Smart utility solution Offline#
SMW® operates in both online and offline mode allowing the field workers to perform their jobs even when temporarily disconnected from the internet. It is a single integrated mobile workforce platform that improves the productivity and efficiency of the field workers by providing them access to safety, asset and job related information directly from their mobile devices. SMW® is the # 1 Mobile Workforce Management Platform serving the utility industry.
SiQ addresses the utility’s key KPIs and operational challenges and assists in streamlining the business operations more efficiently. The #1 Cloud Based Analytics Platform, SiQ, is a suite of data management and built-in predictive analytics tool that transforms data into actionable insights and increases the operational efficiencies of utilities. SCM is the #1 mobile and portal Customer Engagement Platform that provides self service capabilities and enables real-time two-way communication empowering the customer-utility relationship. Their products have been globally recognized by the utility and technology industry.
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They provide smart solutions to the electric, water and gas utilities that reduce operational costs of the utility and maximize their return on investments. Smart Utility Systems (SUS) is the leading provider of cloud-based Software-as-a-Service (SaaS) solutions for Mobile Customer Engagement, Mobile Workforce, and Big Data Analytics to the Energy and Utility sector.
Through single integrated platforms accessible anytime and anywhere from a smartphone device, SUS provides innovative strategies and approaches to maximize benefits of smart grid investments made by electricity, water and gas utility companies.Ĭompany Recognized by the Utility and Technology Industry This business model for utilities ensures that they plan, operate and manage their integrated customer operations better, even though they may be on different business platforms. With industry leading products to support customer engagement, Smart Utility Systems, helps utilities improve their performance through analytical capabilities with key KPIs and helps in streamlining their business processes. With changing customer expectations, utilities need to innovate and procure best practices to stay relevant for their customers in the future. With this, they are increasingly becoming customer-centric with an increased focus on customer engagement. The utility industry is undergoing a rapid transformation with changing market dynamics, technological advancements, changes in regulatory requirements and an increased focus on reducing emissions.
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